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9: Relaciones grupales e intergrupales

Última actualización

30 oct 2022
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- 8.11: Caso de Pensamiento Crítico
- 9.1: Grupos de Trabajo - Consideraciones Básicas

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Screen Shot 2020-02-17 a las 9.27.02 PM.png — **Exhibe 9.1** (Crédito: Neil McIntosh/ flickr/ Attribution 2.0 Generic (CC BY 2.0))

Resultados de aprendizaje

Después de leer este capítulo, deberías poder responder a estas preguntas:

¿Cómo se gestionan eficazmente los procesos grupales e intergrupales?
¿Cómo afectan las normas de grupo, los roles y los sistemas de estatus al comportamiento y desempeño de los empleados?
¿Cómo desarrollan los gerentes la cohesión grupal, lo que facilita el logro de metas organizacionales?
¿Cuáles son las barreras para la cooperación intergrupal y cómo se toman medidas para minimizar dichos impedimentos?
y entender cómo sacar el máximo provecho de las acciones colectivas de los grupos en las organizaciones para potenciar la competitividad industrial?

Resultados de aprendizaje

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