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8.1: Introducción

  • Page ID
    155428
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    En los últimos siete capítulos, hemos pasado por los cuatro primeros componentes de un sistema de información (IS). En este capítulo, discutiremos el quinto componente de los sistemas de información, que es un proceso. Las personas construyen sistemas de información para resolver los problemas que enfrentan las personas. ¿Te has preguntado cómo las organizaciones utilizan el IS para dirigir sus organizaciones, ayudar a su gente a comunicarse y colaborar? Ese es el papel de los Procesos de Negocio en una organización. En este capítulo se responderán esas preguntas y se describirá cómo se pueden utilizar los procesos de negocio para obtener una ventaja estratégica.