9: Relaciones grupales e intergrupales
- Page ID
- 68308
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Resultados de aprendizaje
Después de leer este capítulo, deberías poder responder a estas preguntas:
- ¿Cómo se gestionan eficazmente los procesos grupales e intergrupales?
- ¿Cómo afectan las normas de grupo, los roles y los sistemas de estatus al comportamiento y desempeño de los empleados?
- ¿Cómo desarrollan los gerentes la cohesión grupal, lo que facilita el logro de metas organizacionales?
- ¿Cuáles son las barreras para la cooperación intergrupal y cómo se toman medidas para minimizar dichos impedimentos?
y entender cómo sacar el máximo provecho de las acciones colectivas de los grupos en las organizaciones para potenciar la competitividad industrial?