3: Percepción y actitudes laborales
- Page ID
- 68021
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Después de leer este capítulo, deberías poder responder a estas preguntas:
- ¿Cómo afectan las diferencias de percepción al comportamiento y desempeño de los empleados?
- ¿Cómo pueden los directivos y las organizaciones minimizar el impacto negativo de los estereotipos y otras barreras para una percepción social precisa en las relaciones interpersonales?
- ¿Cómo atribuyen las personas el crédito y la culpa por los eventos organizacionales?
- ¿Cómo se puede crear y mantener un ambiente de trabajo caracterizado por actitudes laborales positivas?
- ¿Cómo pueden los directivos y las organizaciones desarrollar una fuerza laboral comprometida?